
4 Apr
2005
4 Apr
'05
7:38 a.m.
Hi all, is there any out of the box statistic about the average / max time in which tickets are resolved? Thanks Thorsten *************************************** Thorsten Kocher Security and Network Consultant email: tkocher@spirit21.de phone: +49 (0) 7031 71496-00 mobile: +49 (0) 172 6377392 SPIRIT/21 AG Otto-Lilienthal-Strasse 36 71034 Böblingen