[otrs] error while submitting the ticket

30 Jan 2007

      Dear All,

Whenever I try to create a new ticket and click on send mail, I get the 

following error.

Software error:

Cant write /opt/otrs/var/log/Ticketcounter.log: at 

../..//Kernel/System/Ticket/ Number/DateChechsum.pm line 87

I created one file too Ticketcounter.log in /opt/otrs/var/log/ and  set
the permissions to 775, but still it gives same error.

Please help as it is urgent.

Regards,

Amit Jain