
28 Feb
2012
28 Feb
'12
5:28 p.m.
Lock, add a note or reply to the ticket and it will change to open.
On 28 February 2012 17:23, DM_Julio Angulo
Hello everybody,
I have a question:
I´m agent, how to change ticket state new to open.
thanks
Julio Angulo Telf.: +51 1 4150300 anexo: 1468 Movil: +51 997066155
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