[otrs] No notification when ticket into other queue

Hi OTRS mailing list users Another notification-related problem is when customer by mistake sends ticket to one queue and user reponsible moves it into appropriate queue the agent of this appropriate queue does not receive a notification into his mail Although I have set *[ Move notification ] Send me a notification if a ticket is moved into one of "My Queues". to "Yes*" this does not help Is there anything else to do. I am looking forward to your assistance.