
So the actual error preventing it from loading is:
compilation aborted at /usr/share/perl5/FindBin.pm line 205
The second error on line 66 in Defaults.pm (or at least in my copy) refers
to:
use FindBin qw($Bin);
So this is OTRS trying to find the path to bin directory from where script
was invoked, and for some reason it can't locate it.
What version/flavour of CentOS/RedHat? and where did you get the current
Perl and HTTPD packages from (any additional repos added?) and I assume you
don't have any snapshots/backups of the system itself before you applied
the updates that you could roll back to?
Also have you ran the /opt/otrs/bin/otrs.CheckModules.pl script to make
sure that all of your other Perl modules are present and correct?
Steve
On 4 May 2012 21:21, Andrew Meyer
I did try a rollback of some sort. But that didn’t work. I’m finding that it is Apache (httpd) is erroring out. ****
** **
[Fri May 04 08:43:43 2012] [error] Cannot find current script 'httpd' at /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm line 205.\nCompilation failed in require at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config.pm line 97.\nCompilation failed in require at /opt/otrs/scripts/ apache2-perl-startup.pl line 66.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nCompilation failed in require at (eval 2) line 1.\n****
[Fri May 04 08:43:43 2012] [error] Can't load Perl file: /opt/otrs/scripts/ apache2-perl-startup.pl for server 192.168.1.19:80, exiting...****
[Fri May 04 09:24:15 2012] [error] Cannot find current script 'httpd' at /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm line 205.\nCompilation failed in require at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config.pm line 97.\nCompilation failed in require at /opt/otrs/scripts/ apache2-perl-startup.pl line 66.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nCompilation failed in require at (eval 2) line 1.\n****
[Fri May 04 09:24:15 2012] [error] Can't load Perl file: /opt/otrs/scripts/ apache2-perl-startup.pl for server 192.168.1.19:80, exiting...****
[Fri May 04 09:24:33 2012] [error] Cannot find current script 'httpd' at /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm line 205.\nCompilation failed in require at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config.pm line 97.\nCompilation failed in require at /opt/otrs/scripts/ apache2-perl-startup.pl line 66.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nCompilation failed in require at (eval 2) line 1.\n****
[Fri May 04 09:24:33 2012] [error] Can't load Perl file: /opt/otrs/scripts/ apache2-perl-startup.pl for server 192.168.1.19:80, exiting...****
[Fri May 04 14:37:44 2012] [error] Cannot find current script 'httpd' at /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm line 205.\nCompilation failed in require at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config.pm line 97.\nCompilation failed in require at /opt/otrs/scripts/ apache2-perl-startup.pl line 66.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nCompilation failed in require at (eval 2) line 1.\n****
[Fri May 04 14:37:44 2012] [error] Can't load Perl file: /opt/otrs/scripts/ apache2-perl-startup.pl for server 192.168.1.19:80, exiting...****
[Fri May 04 15:19:36 2012] [error] Cannot find current script 'httpd' at /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm line 205.\nCompilation failed in require at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config.pm line 97.\nCompilation failed in require at /opt/otrs/scripts/ apache2-perl-startup.pl line 66.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nCompilation failed in require at (eval 2) line 1.\n****
[Fri May 04 15:19:36 2012] [error] Can't load Perl file: /opt/otrs/scripts/ apache2-perl-startup.pl for server 192.168.1.19:80, exiting...****
** **
I’m not sure why.****
** **
Andrew Meyer****
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T:314-787-0681 D: 314-881-5265 C: 314-565-0868 F: 314-881-5365****
Email: ameyer@precisionpractice.com****