Yes, doable, but would require perl and design skills.
First, you'd need to store the mapping somewhere.
Second, you'd need to adjust the files in Kernel/Modules to use this data.
Note that it would be considered "best practice" not to hack the existing
files but to create an additional package with your modifications to ease
upgrading.
--
Michiel Beijen
Software Consultant
+31 6 457 42 418
Bee Free IT + http://beefreeit.nl
On 30 Oct 2009 18:28, "Jason Dupuy"
wrote:
Would like to associate Type of incident with the Service.
In other words, Type X would only display X Services available and Type Y
would only display Y Services.
Doable????
Jason Dupuy
IT Manager
*Global Products Inc.*
*Earth City****, **MO**** **63045*****
*636-939-1622 Phone*
*636-939-1623 Fax*
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