23 Aug
2006
23 Aug
'06
5:25 p.m.
I have two queues with 3 users assigned each, i can assign a ticket to a queue, but when i tried to assign a Owner, i only can view the users with RW access. I tried using ChangeOwnerToEveryone, but its really complex to manage this because some tickets could lost into the system, if the user who receive the ticket doesn´t have access to the queue. Some ideas?? Regards Martin Waichman Director Serbiznet