Re: [otrs] deleting ticket

20 Aug 2010

      Hola Julio

Para borrar tickets creados por error, puedes usar el Agente Genérico. Más
información en http://doc.otrs.org/2.4/en/html/x1459.html

Leonardo Certuche
www.itconsultores.com.co

On 20 August 2010 16:31, DM_Julio Angulo  wrote:
...
Hi, I know which is the procedure to delete a ticket created by error,
which does not generate statisticsthanks for the help
Julio Cesar Angulo Quiroz
Technical Support
Infraestructure & Operations
Equifax
Zorzales 160, piso 9
San Isidro, Lima - Perú
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs