Hi, we are using OTRS 1.2.3 on Windows 2003 server, every thing seems to be working fine except POP emails, we have defined a POP3 account from web admin consol i.e. Admin-Area -> POP3 Account, screen shot of my settings is as below Login: Password: Host: Trusted: No Yes Dispatching: Dispatching by email To: field. Dispatching by selected Queue. Queue: - Network Support Valid: invalid invalid-temporarily valid Comment: Find below the entry in c$\otrs\otrs\var\cron\postmaster_pop3 */10 * * * * $HOME/bin/PostMasterPOP3.pl >> /dev/null I can see the logs in c:\otrs\CRONw\logs\cron.20041027.log the following entries **************************************************************************** **************************************** [10/27/04 18:35:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\UnlockTickets.pl" --timeout> [10/27/04 18:40:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\GenericAgent.pl"> [10/27/04 18:45:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\PendingJobs.pl"> [10/27/04 18:55:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\DeleteSessionIDs.pl" --expired> [10/27/04 19:00:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\GenericAgent.pl"> [10/27/04 19:20:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\GenericAgent.pl"> [10/27/04 19:35:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\UnlockTickets.pl" --timeout> [10/27/04 19:40:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\GenericAgent.pl"> [10/27/04 19:45:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\PendingJobs.pl"> [10/27/04 20:00:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\GenericAgent.pl"> [10/27/04 20:20:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\GenericAgent.pl"> [10/27/04 20:35:00]:ACT: Executing Command <"C:\otrs\perl\bin\perl.exe" "C:\otrs\otrs\bin\UnlockTickets.pl" --timeout> **************************************************************************** **************************************** I am not sure why it is not running postmaster_pop3 cron job and also there is no entry in log file about this. Also I need if someone tell me how can I POP mails after 1 minute instead of default 10 minutes. Thanks in Advance. Asim