Re: [otrs] How to add more freetext fields to OTRS?

Sounds like a major change to the source code! You'd better contact otrs.com ;) Leonardo Certuche www.itconsultores.com.co On 27 April 2010 10:00, Raul Lopez wrote:

I already seen that before but I want to add MORE freetext than the 16 defaults fields. In other words, I need 32 freetext fields and I want to know how to do it. I know that OTRS was not designed for this situation but in my implementation is necessary. Thanks a lot for any idea!