14 Mar
2008
14 Mar
'08
1:35 p.m.
Hi, Another OTRS newbie looking for some advice. I'm evaluating OTRS on Windows for our tech support desk. Our support mail account is POP3S/IMAP on a remotely hosted exchange server and I understand that PostMasterMailAccount.pl will enable the use of this feature. The question is once installed, the otrs.CheckModules script lists several packages that I cannot find using PPM (PERL newbie as well). Has anyone got this working using the Windows OTRS version, or can anyone guide me through how to send/receive email using POP3/IMAP. Thanks in advance Ian Wells