Thanks, the loop is for problems whit the mail server, Otrs can't connet to
him.
After reconfigure the mail server to grant access the server works fine.
Thanks for your help.
PD Sorry my english.
Carlos.
2013/10/18 Gerald Young
Recursion on notification seems to indicate something is calling something that calls this .... there's a loop on a ticket event.
On Fri, Oct 18, 2013 at 12:14 PM, Carlos Andrés Gallego Arboleda < carlos.gallego@itconsultores.com.co> wrote:
Hi everyone,
I have a problem whit OTRS 3.2.10 and otrs 3.2.11
The system hang the memory of the server, and the log of apache show this errors.
[Fri Oct 18 11:07:39 2013] -e: Deep recursion on subroutine "Kernel::System::Ticket::Event::NotificationEvent::Run" at /opt/otrs//Kernel/System/EventHandler.pm line 253. [Fri Oct 18 11:07:39 2013] -e: Deep recursion on subroutine "Kernel::System::EventHandler::EventHandler" at /opt/otrs//Kernel/System/Ticket/Article.pm line 341. [Fri Oct 18 11:07:39 2013] -e: Deep recursion on subroutine "Kernel::System::Ticket::Event::NotificationEvent::Run" at /opt/otrs//Kernel/System/EventHandler.pm line 253. [Fri Oct 18 11:07:39 2013] -e: Deep recursion on subroutine "Kernel::System::Ticket::Event::NotificationEvent::_SendNotificationToRecipients" at /opt/otrs//Kernel/System/Ticket/Event/NotificationEvent.pm line 238. [Fri Oct 18 11:07:39 2013] -e: Deep recursion on subroutine "Kernel::System::Ticket::Event::NotificationEvent::_SendNotification" at /opt/otrs//Kernel/System/Ticket/Event/NotificationEvent.pm line 515. [Fri Oct 18 11:07:39 2013] -e: Deep recursion on subroutine "Kernel::System::Ticket::Article::ArticleSend" at /opt/otrs//Kernel/System/Ticket/Event/NotificationEvent.pm line 855. [Fri Oct 18 11:07:39 2013] -e: Deep recursion on subroutine "Kernel::System::Ticket::Article::ArticleCreate" at /opt/otrs//Kernel/System/Ticket/Article.pm line 2057.
Any Idea?
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