
Thanks Wayne It's Works. Regards, Joaquim De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Em nome de Wayne Fallows Enviada: quinta-feira, 13 de Agosto de 2009 0:19 Para: User questions and discussions about OTRS. Assunto: Re: [otrs] fetch packages via proxy Good day Joaquim, Yes, I have retrieved the messages via a proxy server, there are is one setting you need to change.
From the admin sysconfig select Core::Package::Proxy this has the default value of http://proxy.sn.no:8001/ and is not active.
Activate the setting and enter you proxy server details, if you need a user name and password use the details below
http://username:password@proxyserver.net:port/
Thanks
Wayne
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From: Joaquim Azevedo