Dear All Can you help me, my otrs get wrong date and time Here the case.. When I try create new ticket from agen dashboard, then check in ticket information in status view it get date 06 October and time 08.30, meanwhile the time when I create new ticket is 05 October 18.52. But when I create new ticket from customer portal the ticket information is correct I try to trobleshoot but if date on agen dashboard is correct then date from customer portal is wrong. Is there any idea ? how to solve this problem? Thank You ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error.