Well,
I can get the survey out now, but the survey link in the email message is not providing valid key. Also the email shows some HTML code. Here is how the email looks,
$html/text$ Hello,<br />
<br />
Thanks for using our support. Help us to improve us and our services.<br />
<br />
Give us feedback what we can do:<br />
<br />
http://domain.com/otrs/public.pl?Action=PublicSurvey;PublicSurveyKey=<OTRS_PublicSurveyKey>;<br />
<br />
Thanks for your help!<br />
<br />
Support Team
Any help?
GoodWills
Parag Bhalerao
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Parag Bhalerao
Sent: Monday, February 07, 2011 3:49 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Survey Module - Not Sending Survey
Is there a place to see list of all the sent surveys?
GoodWills
Parag Bhalerao
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Parag Bhalerao
Sent: Monday, February 07, 2011 3:43 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Survey Module - Not Sending Survey
Thanks... I have reviewed these links, still not able to get it working L
GoodWills
Parag Bhalerao
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Leonardo Certuche
Sent: Monday, February 07, 2011 3:25 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Survey Module - Not Sending Survey
Hello Parag,
Google is your friend. Please check the following links:
http://lists.otrs.org/pipermail/otrs/2009-March/025925.html
http://bigunix.blogspot.com/2009/07/otrs-how-survey-module-works.html
Regards,
Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia
On 7 February 2011 14:53, Parag Bhalerao