You can also list multiple LDAP bases and/or filters in numbered customer
DBs.
------------------------------
From: Rory
Sent: Wednesday, July 20, 2011 11:22 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Active Directory integration with multiple OU
Hi Paul,
You can use the OU that is the parent to all the OUs containing the
customers. When the LDAP lookup occurs it will search recursively through
all the Child OUs.
Kind regards,
Rory Clerkin
On 20 July 2011 15:40,
Hello,
How can i add customers from multiple OUs in the OTRS ? In the config.pm file as i`ve seen you can only add one OU from which the users are fetched using LDAP.
Regards, * Paul Andurnache ** Junior Security Officer Aviva Group Romania* Tel: +4 021 2038300 Fax: +4 021 2038301 Email: paul.andurnache@aviva.ro www.aviva.ro
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