Hello,
You can modify your language file which is at /opt/otrs/Kernel/Language
There you'll find a definition for SLA which can be changed to whatever your
environment wants
Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia
On 1 July 2011 10:52, Gadow, Shawn
I am looking to change the SLA: label on the customer page to something like Issue: where would I change this at? ****
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Shawn Gadow****
Network Administrator****
Oregon CUSD 220****
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*“Security is when everything is settled*. *When nothing can happen to you. Security is the denial of l**ife*.” – Germaine Greer****
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