
Hi,
CMDB means Configuration Mangement DataBase and is structure to support
ITSM. All Config Items are saved in CMDB. Notice that CMDB is not an
database in a technical point of view.
Afshar Mohebbi
On Tue, Apr 14, 2009 at 11:59 AM, sander vink
Hello All!
I've a few questions. What do people mean by CMDB?
Why is there a function for lock and unlock a ticket? And how to use it?
Thanks for all of your support!
Kind regards, Sander
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