http://doc.otrs.org/2.0/en/html/ B.2.8. Core::TicketWatcher B.2.8.1. Ticket::Watcher Description Value Description: Enable or disable the ticket watcher feature. Group: Ticket SubGroup: Core::TicketWatcher Valid: 1 Required: 1 Config-Setting: $Self->{'Ticket::Watcher'} = '0'; B.2.4.8. Ticket::Responsible Description Value Description: Enable ticket responsible feature. Group: Ticket SubGroup: Core::Ticket Valid: 1 Required: 0 Config-Setting: $Self->{'Ticket::Responsible'} = '0'; Regards. Peter ________________________________ Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Maurizio Pederneschi Verzonden: dinsdag 17 oktober 2006 11:33 Aan: otrs@otrs.org Onderwerp: [otrs] One question... Hi, I'm a newbie of OTRS and I would want know if exist a User Guide of this product. Look at the attached image: Where I must define "owner" and "responsible"? The listbox is empty... Thank's, Maury P.S.: There is some italian that use OTRS?
