19 Jan
2010
19 Jan
'10
1:03 p.m.
Hi, When i am trying to create a ticket from Customer interface i am getting error as Error: Need TicketID! *Comment:* *Traceback:* ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Tue Jan 19 18:29:03 2010 Message: Need TicketID! Traceback (6132): Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232) Line: 109 Module: Kernel::Modules::CustomerTicketMessage::Run (v1.47) Line: 371 Module: Kernel::System::Web::InterfaceCustomer::Run (v1.41.2.1) Line: 852 Module: C:/Program Files/OTRS/OTRS/bin/cgi-bin/customer.pl (v1.42) Line: 48 Please suggest. Regards, Ruzwan