Re: [otrs] delete old tickets

Hi,   There is no options from OTRS GUI, you can do from DB side i.e you can truncate the tables, truncate will remove the data from OTRS   Regards Rohit Singh rohit.singh@rsgss.com     On June 16, 2011 at 8:52 AM xxx wrote:

Hi,

I'm using OTRS 2.4.7 and 3.0.8 , I want to delete the historical old tickets from OTRS , for exmaple, deleting the tickets generatged before May, 2009 ,but I can't find how to remove these tikets in OTRS GUI.

Can someone help me?

Thanks

Justin