Hi,
On 22.01.2010, at 15:06,
Hi Ramana,
not the queues but the customers are mapped to services. Gruß Jan Dreyer
Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Ramana Chary Gesendet: Freitag, 22. Januar 2010 14:30 An: User questions and discussions about OTRS. Betreff: [otrs] how to map the Queues with different services
how to map the Queues with different services same as the email before:
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=68 Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!