Hi Y,
Try out otrs-manager it does right this and remember that in many case this
kind of stat is not allowed ;)
www.tokaware.com
MV
On Mon, Jan 4, 2010 at 4:02 PM, Yogesh Pawar
Hi All,
I am using OTRS 2.4.3.We are using OTRS in customer support field. We have total 6 engineers.I want to create the report which includes which engineer has closed the ticket & how many tickets he closed.
Please help me in creating the reports in OTRS
Yogessh
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/