Re: [otrs] remove the shared memory segment and rebooting OTRS

yes it is on apache and i now know how to restart it. i have also managed to ftp into it. but i am still not sure how to remove the shared memory segment. which directory do i need to change into from my command prompt and what file do i need to run the commands shell> ipcs | grep 4096 and shell> ipcrm -m 327685   on? I got these commands from the otrs lists at this link http://lists.otrs.org/pipermail/otrs/2003-April/001346.html Thanks for helping me ________________________________ From: Marco Vannini To: User questions and discussions about OTRS. Sent: Friday, 14 August, 2009 13:54:05 Subject: Re: [otrs] remove the shared memory segment and rebooting OTRS but if you restart apache (is on it, isnt' it ?) ? On Fri, Aug 14, 2009 at 1:48 PM, Lev Davidovich wrote: Can anyone tell me how to remove the shared memory segment of /otrs/Kernel/System/Log.pm using the command line from a windows pc and then rebooting OTRS?

Thanks

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