
Hi there, I come back with one of my request but with a proposition I want to use the Ticket::Frontend::MenuModule###460-Delete Not to delete the ticket but delete all attachments I saw in the API doc that line: ArticleDeleteAttachment() delete all attachments of an article $TicketObject->ArticleDeleteAttachment( ArticleID => 123, UserID => 123, ); How should I modify the code in order to have this function ... I have one department saying they don't want to use OTRS because of that feature missing, so it is really IMPORTANT for me to solve that quickly :) (defending part of my job :) MANY THANKS Bye Phil Philippe Martignier Communications Division Customer Service Section Email : Philippe.Martignier@wipo.intmailto:Philippe.Martignier@wipo.int Phone : 00 41 022 338 72 36 Building : GB II Office : 0,3 World Intellectual Property Organization Disclaimer: This electronic message may contain privileged, confidential and copyright protected information. If you have received this e-mail by mistake, please immediately notify the sender and delete this e-mail and all its attachments. Please ensure all e-mail attachments are scanned for viruses prior to opening or using.