Raul - sounds like packet capture time
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Raul
Libório
Sent: Friday, October 10, 2014 1:59 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Authentication failed for customers - Windows 2012 R2 AD
LDAP
Marshall,
Yes, I have also read something about that but I can not remember that was
related. I'm looking to find these parameters, if a problem of AD.
Alvaro, my problem is with customers. I'm using the sAMAccountName for
authentication, as the mapping done in Config.pm
Thanks!
Raul Libório
http://rauhmaru.blogspot.com/
openSUSE Member | Linux User #4444581
On Fri, Oct 10, 2014 at 12:18 PM, Alvaro Cordero
wrote:
Did you verify what are you using to authenticate as uuid, email,
SAMAccountname, other, that affects too. Also, are you having issues
authenticating agents or customers?
Regards
2014-10-09 15:11 GMT-06:00 Raul Libório :
Hello
I have an Active Directory installed on Windows Server 2012 R2. The OTRS can
view all users, however, when I try to authenticate, displays error like
username or password is incorrect.
Does anyone have any tips on how to solve?
Thanks
Raul Libório
http://rauhmaru.blogspot.com/
openSUSE Member | Linux User #4444581
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Alvaro Cordero Retana
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Gridshield Monitoreo de Redes e
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