Re: [otrs] 5s: Attachment not viewable/clickable when composing an answer

Hi Ralf, 20.12.2016 14:37 - Ralf Hildebrandt schrieb:

When answering a ticket, the agent can appen attachments to their answer. And they can delete attachments from the reply.

But, once an attachment has been added, the agent cannot verify (by clicking on the attachment) if he/she attached the correct file.

AFAIR the attachmant handling is not configurable. -- Florian