Hi
I'm solved the problem.
The new BIDateChecksum (a modified copy of DateChecksum) had the old package
definition:
package Kernel::System::ITSMChange::Number::DateChecksum
I modified the definition into
package Kernel::System::ITSMChange::Number::BIDateChecksum
and now all works fine.
Sorry for my mistake ...
stefano boccanera
2011/6/30 Stefano Boccanera
Hi
I catched following error using the otrs.ITSMChangeDelete.pl (the real procedure that output the error is otrs.ITSMChangesCheck.pl) - (OTRS 3.0.8, ITSM 3.0.3)
Can't locate package Kernel::System::ITSMChange::Number::BIDateChecksum for @Kernel::System::ITSMChange::ISA at /opt/otrs/Kernel/System/ITSMChange.pm line 101.
depite the errors the changes I want to delete are really deleted.
BIDateChecksum module is a custom module that creates a custom Change id string. It works fine and the module is into the right directory Kernel/System/ITSMChange/Numbers
what's the problem ?
best regards
-- * Stefano Boccanera*
-- * Stefano Boccanera*