19 Feb
2013
19 Feb
'13
1:22 p.m.
Hi Kaushal
If you want to send a email, you can use a respose forms.
You can activate on the admin area.
2013/2/19 Kaushal Shriyan
Hi
Is there an UI application for call center which integrates with OTRS application meaning the agents can respond to the customer queries similar to email interface like gmail?
Regards,
Kaushal
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs