you do not have to populate... use the ldap instead. if you search the mailing list by that you may find a lot of entries therefore. hth a bit Li otrs-bounces@otrs.org schrieb am 08.03.2006 10:44:46:
The answer to my question is probably staring me and my manager in the face, but as there are only 2 of us at the moment trying to to do 4 peoples jobs, it is possible I have missed the solution while searching the FAQ's and Manual.
I would like to know if it is posiible to populate OTRS user information by importing data from Active Directory. If it is, and it is in the Manual or the FAQ database. Could someone please point me in the right direction by link or location within manual.
Very Best regards
Kevin Carrell
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