18 Mar
2016
18 Mar
'16
1:41 p.m.
Hi, Please have a look at this: http://bugs.otrs.org/show_bug.cgi?id=11645 12-02-2016 00:25 tarihinde John O'Neill yazdı:
Hi
We have OTRS 5 in place at the moment, all is working well except for when we receive emails in from certain users who have the following footer in their emails
*Kind Regards / Mit **freundlichen Grüßen/ **Freundliche **Grüße**/ **Saludos cordiales / **Saygılarımla / **Cordialement*
Were working on the assumption that the issue has something to do with the character set, our database is working in UTF8, with the following settings in my.cnf
[client] default-character-set=utf8
[mysqld] character-set-server=utf8