Hi,
Hello everybody, I just installed OTRS on a CentOS server, everything works normally, but I can not find documentation for LDAP, telephonique view, creation of tickets. You know if there is a forum in Spanish, French. My English is not very well so I ask for help.
you should definitively have a look (DO NOT MODIFY THIS FILE) into /opt/otrs/Kernel/Config/Defaults.pm There you will find example configurations for kinds of LDAP connection (Agent, Customer, Data, etc. beside Radius, HTTPBasicAuth, etc.) Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!