That would either require extensive development (I'm thinking programming
against Google API for Contacts) or some sort of export-import...
Nothing's built-in, and I haven't heard of any plugin for this ... Also,
unless customers are logging in as email addresses, you're going to have to
assign a unique identifier to the Google Contacts that matches to the
method you're using to authenticate customers. That is to say, you won't
easily find the contact you're looking for if the authentication method
doesn't provide information stored in the contact.
On Mon, May 6, 2013 at 8:02 AM, Kaushal Shriyan
Hi
I am running OTRS version 3.2.6 on CentOS 6.4. is there a way to integrate google contacts database with OTRS for customer data. Let me know if anyone needs any additional information.
Please suggest.
Regards,
Kaushal
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