Hello,
either on database or in filesystem, depending on what you have at defined
at
Ticket -> Core::Ticket
Ticket::StorageModule:
Select your TicketStorageModule to safe the attachments of articles. "DB"
stores all data in the database. Don't use this module if big attachments
will be stored. "FS" stores the data in the filesystem. This is faster but
webserver user should be the otrs user. You can switch between the modules
even on a running system without any loss of data.
Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia
On 20 September 2010 07:28, PREF31 OTRS
Hi,
Can someone tell me where are the attachments files ?
Thanks
Claude --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs