Hi Paul,
You can configure password policy such as minimum # of characters via the
SysConfig AgentPreferences. This however does not allow you to force
setting a new password after a given amount of days.
There's this package that you can install as an add-on. I haven't used it
so can not vouch for it and so far it is only available for OTRS 3.1 and
3.2, not yet for 3.3: http://znuny.com/#!/addons
Also, you can 'offload' the problem by using Active Directory or LDAP
integration and setting the policy on you AD or LDAP environment.
--
Mike
On Mon, Dec 9, 2013 at 11:22 AM, Paul Simons
How do I enforce a password policy of say: 10 chars – upper/lower case – symbol – change every 60 days – etc. for ALL agents ?
I want to lock down my system for internet access.
Regards
Paul
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