Hello Juergen,
With the release there was none, but we created two new modules to do that.
I am preparing a quick guide and will share it with you in a new email
Regards
2013/10/22 Mnich, Jürgen
Hi!****
** **
I already know, that there are certain transition actions that can be used when you define a ticket process.****
Is there – additionally – a way to generate new ticket(s) from within the workflow of a process ticket?****
** **
So long,****
Juergen.****
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-- ___________________________ Alvaro Cordero Retana Consultor de Tecnologias Gridshield Monitoreo de Redes e Infraestructura. 2258-5757 ext 123 alvaro@gridshield.net www.gridshield.net