If someone walks up to me with something that needs a ticket, its almost
indistinguishable from a phone call, so Id vote
for using the new phone call when someone tags me in a meeting, a hall,
breakroom or corners me in my cube (grin)
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Gerald Young
Sent: Friday, July 01, 2011 7:05 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] New tickets -- only email or phone?
:) I'm all about removing the choice myself. :) Using a phone ticket should
be adequate for this purpose, don't you think?
On Fri, Jul 1, 2011 at 9:31 AM, Charles