
17 Jul
2010
17 Jul
'10
9:36 a.m.
Hi, On 15.07.2010, at 11:24, Amit Sharma wrote:
Is there any way to have Queuewise Timezones for Queues? E.G. Queue ABC tickets has timezone of GMT +0530 and Queue XYZ tickets has timezone of GMT -0100
Yes sure, you can define a calendar per Queue and a timezone per calendar. Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project