28 Nov
2007
28 Nov
'07
11:16 p.m.
I've been searching for a couple of days for a way to add new priorities beyond the 5 defaults that are present in the system. I've added a 6th in my mysql database but the option doesn't appear in any of the drop down lists when creating or modifying a ticket. Please let me know what I need to do to get it working. -- Thanks, Brett Wells IT, Systems, Network, Software Administrator