yes ok, but what exactly ? ticket/(h or d or w or m), ticket/queue, opened,
closed, number of customer logins ?
What about having a cronned stat that print csv output that cacti or mrtg
could "load" ?
On Tue, Jun 29, 2010 at 3:08 PM, Jason B. Loven
Actually I like this idea as well. MRTG (or even better…Cacti) would be a nice way to have some historical ticket traffic graphs available. Not to say that Stats can’t do it but it’s just a different way of tracking trends over time.
Thank you, Jason Loven Manager - Technical Services
Computer Associates, Inc. 36 Thurber Blvd, Smithfield RI 02917 Phone: (401)232-2600, Fax: (401)232-7778 Email: jloven@caisoft.com Web: http://www.caisoft.com/
*From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Marco Vannini *Sent:* Tuesday, June 29, 2010 3:07 AM *To:* User questions and discussions about OTRS. *Subject:* Re: [otrs] MRTG graphs?
Hi LD,
what there is in stat modules that could not be accomplished as using MRTG ? try to let us know what is your goal.
MV
On Mon, Jun 28, 2010 at 6:44 PM, Luis Daniel Lucio Quiroz < luis.daniel.lucio@gmail.com> wrote:
Hi all
i wonder if otrs has capacity to display mtrg graphs out-of-the-box or by adding a module?
Thanx
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