Re: [otrs] "Email sent on behalf of"

Hi Muhammad, There's something like it in SysConfig -> Ticket -> Core::Ticket -> Ticket::DefineEmailFrom. Lars From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Muhammad El-Sergani Sent: Monday, May 23, 2011 4:01 PM To: OTRS Subject: [otrs] "Email sent on behalf of" Hello all, Is it possible to make OTRS place in the FROM header " on behalf of ABC Company"? And make that be the actual sending agent? Thanks and Best Regards, Muhammad El-Sergani.