Hi Ale,
Do you have Net::SMTP installed? you can check by running
/opt/otrs/bin/otrs.checkModules
In case you don't, you can install it running cpan –i Net::SMTP
You could also set the following parameter in /opt/otrs/Kernel/Config.pm,
restart otrs and try again to trigger your notification
$Self->{CheckMXRecord} = 0;
Let us know how it goes
Leonardo Certuche
www.itconsultores.com.co
ps. I'm going to Costa Rica in a few weeks!
On 8 April 2010 15:17, Alejandra Piedra
Hi
I’m having some trouble with the e-mail notifications, to be more specific the following error occurs:
“Recipient address rejected: unverified address: Address verification in progress
! Enable Net::SMTP debug for more info!”
Can anyone help me with this?
Thanks and regards
María Alejandra Piedra
Unidad de Informática y Sistemas de Información
IICA (506) 2216-0171
Alejandra.Piedra@iica.int
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