Unless you use a POP server that can be configured to override client
message deletion request. Gmail is one of them.
2008/11/5 Lars Jørgensen
Hi Joseph,
As far as I know it's not possible.
-- Lars
------------------------------ *From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Joseph Lundback *Sent:* Wednesday, November 05, 2008 2:29 PM *To:* User questions and discussions about OTRS. *Subject:* [otrs] POP3 - Leave message on the server
Hi,
I googled ( I know I'm not good at it J ) for settings on how to configure OTRS to leave messages on the mail server.
Is it possible to change this setting or would this cause OTRS to open a new ticket it fetches the email?
/Joseph
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