Hi Diego, I’d like to switch of this feature, too. As far as I can understand the sources, this is not possible without hacking around in Perl. If you find a solution, please let me know! Timo Rupp Leiter Entwicklung Huber Verlag für Neue Medien GmbH Lorenzstraße 29 D-76135 Karlsruhe Tel. +49 721 15118-0 Fax +49 721 15118-11 rupp@huberverlag.demailto:rupp@huberverlag.de www.huberverlag.dehttp://www.huberverlag.de/ Huber Verlag für Neue Medien GmbH - high speed information Sitz Karlsruhe, Registergericht: Mannheim (HRB 110836) Ust.-Identnummer DE213372792, Geschäftsführer: Rainer Kölmel Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Diego Mayol Gesendet: Mittwoch, 2. September 2009 13:00 An: otrs@otrs.org Betreff: [otrs] Disable auto add http link in ticket body text Hi Everyone: Does anyone knows how to disable the auto add link feature in the ticket body text? When I send a ticket and contains e.g. www.mydomain.comhttp://www.mydomain.com , OTRS send it as http://www.mydomain.com and I would like to disable this feature. Thank you in advance. Regards, DM