Re: RE : [otrs] Adding new user

Hi, I think the problem is that there is a module which verifies the email address given (field) to a new user and if it is not found (the system could not resolve the server : gmail.com for nacerd@gmail.com ) an error message is displayed saying that the email given is invalid. For your information I am installing the system in local with windows XP (virtual machine) connected to the internet. In other such applications I did modify a config file by changing the dns which is usally (localhost). Thanx for your help. On Dec 4, 2007 4:30 PM, Tahar wrote:

Hi,

Do you mean something with MX, this can happen when you activate mx checking, disable mx checking from the framework system management and try again to add a user, it will work.

I already had this problem.

*Derradji Nacer * a écrit :

Hi All,

I got a problem when adding a new user. An unknown error message saying that there was a problem with the DNS Server is displayed (DNS server can not be found or something like that). Your help will be really appreciated

Regards -- Derradji NACER Information Technology First Calgary Petroleums Ltd. 0044 1224 34 2488 / 2489 00213 2973 9534 / 9537 Fax: 00213 2973 9407 mob.: 00213 7279 0122 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

-- Derradji NACER Information Technology First Calgary Petroleums Ltd. 0044 1224 34 2488 / 2489 00213 2973 9534 / 9537 Fax: 00213 2973 9407 mob.: 00213 7279 0122