Re: [otrs] Service name

17 Apr 2018

      Service will only appear if it is assigned to the customer or default services.  Check there.

From: otrs  On Behalf Of Gökhan Öner
Sent: Tuesday, April 17, 2018 9:05 AM
To: otrs@lists.otrs.org
Subject: [otrs] Service name

Hi friends,

I cannot find a Service while creating a ticket after i changed its name. It appears in in service list but when i try to create a ticket it is not in the service list. It is related with the queue which i try to create ticket. Where else do i need to check?

Best.

Gökhan Öner
Information Technology
Sabancı University
+90 (216) 483 91 81
gokhanoner@sabanciuniv.edumailto:E%3Agokhanoner@sabanciuniv.edu

Re: [otrs] Service name

Rob Shears