Hi Jeff, I have seen this problem on 3.0 if I open multiple browser windows. If I have OTRS open in multiple windows, any time I make and update, I get this error. I think this is just to maintain the consistency. Is the agent opening OTRS in multiple browser windows (or tabs)? GoodWills Parag Bhalerao From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jefferson Davis Sent: Thursday, December 02, 2010 1:11 PM To: User questions and discussions about OTRS.org Subject: [otrs] "Are you sure you want to navigate away" issues One fo our agent users keeps getting this message popping when he's in the middle of replying to tickets and at other random points. It occurs even while he's typing. I just upgraded to 3.02 - any thoughts as to server-side or client-side issues that could cause this? -- Jefferson K Davis Technology and Information Systems Manager Standard School District 1200 North Chester Ave Bakersfield, CA 93308 661.392.2110 ext 120 (office) 661.392.0681 (fax) http://district.standard.k12.ca.us