Hi Vijay,
Please see this bug report:
http://bugs.otrs.org/show_bug.cgi?id=5487
It contains patches for 2.4.x and 3.0.x OTRS, and will be included in OTRS
3.0.6.
--
Mike
On Sat, Feb 12, 2011 at 8:09 AM, vijay dahiya
Dear All,
I am using the OTRS 3.0.5 ,while i am closing the ticket i am attaching the File with that . I have set a notification which goes to customer while closing the ticket . Customer is only getting the notification , attachment is not going to him .
Please let me know how can i do this .
Regards Vijay Dahiya
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs