Hi, In SysConfig you can edit default notifications parameter for all agents. Show here Ticket -> Frontend::Agent::Preferences Configure DataSelected to 1 (=Yes) Hope it's you want. Le 08/04/2010 13:15, Claudio Tassini a écrit :
Hi guys
is there a way to set the default preferences that should be set for a newly created user? I use LDAP authentication so I don't manually create users inside OTRS, but I would need that new users have all the notifications enabled by default and I can't find how to do it in SysConfig as I did with the theme and language.
Alternatively, maybe there's a way to configure the AuthSyncModule to set the db fields:
UserSendMoveNotification UserSendFollowUpNotification UserSendNewTicketNotification UserSendLockTimeoutNotification
to "1" when syncing users?
-- Claudio Tassini
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