OK... (1) I presume you mean that you have looked at not edited Config.pm? (2) this is a windows box?, (3) with OTRS and MS-SQL installed on the same box?, (4) You have looked through the MS-SQL and there are no otrs databases? (show databases;) ... hum Does your AD have an otrs user? Is there an installation of win32 mysql or another instance of MS-SQL running on the system? I am not familiar enough with OTRS to remember where the designation for what db OTRS is connecting. Probably can log in and see what localhost connections are being created.(?) LQ _____ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of BCWINFO Sent: Saturday, February 09, 2008 2:48 PM To: User questions and discussions about OTRS.org Subject: [Spam] Re: [Spam] Re: [otrs] I lost all admin power into OTRS!!! Ok LQ. I have edited Config.pm: # database settings # # ---------------------------------------------------- # # DatabaseHost # (The database host.) $Self->{'DatabaseHost'} = 'localhost'; # Database # (The database name.) $Self->{'Database'} = 'otrs'; # DatabaseUser # (The database user.) $Self->{'DatabaseUser'} = 'otrs'; # DatabasePw # (The password of database user. You also can use bin/CryptPassword.pl # for crypted passwords.) $Self->{'DatabasePw'} = 'hot'; # DatabaseDSN I think that this tells me that the name of my database is really OTRS as I thought. Right? However, unhappily, I still could not find it into SQL Querry Analizer. What a hell!